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Privacy Policy

Data Protection & Privacy for Jmpy.me

Effective Date: February 5, 2026Last Updated: February 5, 2026Version: 1.0.0

Privacy at a Glance

What we collect:
  • Account information (email, name)
  • URLs you shorten
  • Link click analytics
  • Device and browser info
Your rights:
  • Access your data
  • Delete your account
  • Export your data
  • Opt-out of marketing

Your Rights Under GDPR & CCPA

We respect your privacy rights. You have the right to access, correct, delete, and port your data. You can also object to processing and withdraw consent at any time. EU residents can contact our Data Protection Officer at dpo@jmpy.me.

1. Introduction

Jmpy.me ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening and link management service (the "Service").

We process your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA), the California Consumer Privacy Act (CCPA) for California residents, and other applicable privacy laws.

Please read this Privacy Policy carefully. By using the Service, you consent to the collection, use, and disclosure of your information as described in this Policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, password, profile picture (if provided)
  • URLs and Links: The URLs you submit for shortening, custom aliases, and QR code content
  • Payment Information: Billing details are processed by our payment providers (we do not store full card numbers)
  • Communications: Content of messages when you contact our support team
  • User Content: Any other content you upload or create using the Service

2.2 Information Collected Automatically

  • Device Information: Browser type, operating system, device type, screen resolution
  • Log Data: IP address, access times, pages viewed, referring URL
  • Click Analytics: When someone clicks your shortened links, we collect their geographic location (country/city level), device type, browser, and referring source
  • Usage Data: Features used, actions taken, frequency and duration of use

2.3 Information from Third Parties

  • Social Sign-In: If you sign in with Google, we receive your name, email, and profile picture
  • Analytics Providers: We may receive aggregated analytics data from third-party services
  • Payment Processors: Transaction status and billing information from LemonSqueezy, Stripe, or other payment providers

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • • Create and manage your account
  • • Generate and redirect shortened URLs
  • • Provide link analytics and statistics
  • • Process payments and manage subscriptions

Improvement & Development

  • • Analyze usage patterns and trends
  • • Develop new features and services
  • • Improve user experience
  • • Conduct research and testing

Communication

  • • Send service-related notifications
  • • Respond to your inquiries
  • • Send marketing communications (with consent)
  • • Notify you of policy changes

Security & Compliance

  • • Detect and prevent fraud and abuse
  • • Enforce our Terms of Service
  • • Comply with legal obligations
  • • Protect rights and safety

Legal Basis for Processing (GDPR)

  • Contract Performance: Processing necessary to provide the Service you requested
  • Legitimate Interests: Fraud prevention, security, analytics, and service improvement
  • Consent: Marketing communications and non-essential cookies
  • Legal Obligation: Compliance with laws and responding to legal requests

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Service.

Types of Cookies We Use

Essential Cookies

Required for basic functionality, authentication, and security. Cannot be disabled.

Performance Cookies

Help us understand how you use the Service to improve performance and user experience.

Functional Cookies

Remember your preferences and settings (e.g., language, theme).

Analytics Cookies

Track usage statistics and help us improve our services. Can be opted out.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We share data with trusted third-party vendors who assist us in operating the Service, including hosting providers, payment processors, and analytics services. These providers are contractually bound to protect your data.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

Legal Requirements

We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Our Service Providers

  • • Hosting: Cloud infrastructure providers (AWS, Google Cloud, etc.)
  • • Payments: LemonSqueezy, Stripe for payment processing
  • • Analytics: Google Analytics, internal analytics tools
  • • Email: Transactional and marketing email providers
  • • Authentication: Firebase Authentication, Google OAuth

6. Data Security

We implement industry-standard security measures to protect your personal information:

Technical Measures

  • ✓ SSL/TLS encryption in transit
  • ✓ Encryption at rest for sensitive data
  • ✓ Secure password hashing (bcrypt)
  • ✓ Regular security audits
  • ✓ Intrusion detection systems

Organizational Measures

  • ✓ Access controls and authentication
  • ✓ Employee security training
  • ✓ Incident response procedures
  • ✓ Vendor security assessments
  • ✓ Data minimization practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Policy:

Data TypeRetention Period
Account InformationUntil account deletion + 30 days
Shortened URLsDuration of account + 90 days
Click Analytics2 years (aggregated after 90 days)
Payment Records7 years (legal requirement)
Support Communications3 years after resolution
Server Logs90 days

After the retention period, we securely delete or anonymize your data. You may request earlier deletion of your data by contacting us, subject to legal obligations.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

GDPR Rights (EEA Residents)

  • • Access: Request a copy of your data
  • • Rectification: Correct inaccurate data
  • • Erasure: Delete your data ("right to be forgotten")
  • • Portability: Receive your data in a portable format
  • • Restriction: Limit how we process your data
  • • Object: Object to processing based on legitimate interests
  • • Withdraw Consent: Revoke consent at any time

CCPA Rights (California Residents)

  • • Know: What personal information we collect
  • • Access: Request disclosure of your data
  • • Delete: Request deletion of your data
  • • Opt-Out: Of sale of personal information (we don't sell)
  • • Non-Discrimination: Exercise rights without penalty

How to Exercise Your Rights

To exercise any of these rights, you can:

  • Use the privacy settings in your account dashboard
  • Email us at privacy@jmpy.me
  • Submit a request through our support portal

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

9. International Data Transfers

Jmpy.me operates globally, and your information may be transferred to and processed in countries other than your country of residence, including the United States.

For transfers from the EEA to countries not recognized as providing adequate data protection, we rely on:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions where applicable
  • Binding Corporate Rules for affiliated entities

You can request a copy of the safeguards we use by contacting our Data Protection Officer.

10. Children's Privacy

The Service is not intended for children under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.

If we learn that we have collected personal information from a child under the applicable age, we will take steps to delete that information as quickly as possible. If you believe we have collected data from a child, please contact us immediately.

11. Marketing Communications

With your consent, we may send you promotional emails about new features, special offers, and other updates. You can opt out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Updating your notification preferences in your account settings
  • Contacting us at privacy@jmpy.me

Please note that even if you opt out of marketing emails, we may still send you transactional and service-related communications (e.g., account alerts, security notices, billing information).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this Policy
  • Post a notice on our website or within the Service
  • Send you an email notification (for significant changes)

We encourage you to review this Policy periodically. Your continued use of the Service after any changes indicates your acceptance of the updated Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

General Inquiries

Email: privacy@jmpy.me

Support: support@jmpy.me

Data Protection Officer (EU)

Email: dpo@jmpy.me

For GDPR-related inquiries and data subject requests.

Company: Jmpy.me

© 2026 Jmpy.me. All rights reserved.

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